The Quiet Connection: Getting Things Done and Thinking Clearly
Sep 2, 2025

I've been noticing something lately about the days when I feel most productive. They're not necessarily the days when I check the most boxes or send the most emails. They're the days when I make decisions I don't second-guess later.
Last Thursday was one of those days. I'd protected my morning—no meetings before noon, phone in another room, just me and the project that had been intimidating me for weeks. By 11 AM, I'd not only made progress on the project but also made three decisions I'd been putting off for weeks. It made me wonder if we've been thinking about productivity backwards. Maybe it's not about doing more things. Maybe it's about creating the conditions where our brains can actually think.
The Mental Space Problem Nobody Talks About
Here's what I think happens. When we're drowning in small tasks — the email that needs answering, the meeting that could've been an email, the Slack message that just pinged - our brains go into what I call "response mode." We're not thinking; we're reacting. We're playing defense all day long.
And when you're playing defense, you can't make good offensive moves. You can't see the bigger picture when you're constantly putting out small fires.
I learned this the hard way during what I now call my "busy but useless" period. I was working twelve-hour days, responding to everything immediately, pride myself on my quick email responses. My inbox was always near zero. My calendar was perfectly color-coded. I was, by most measures, incredibly productive.
I was also making terrible decisions. The productivity was real. The progress wasn't.
What Actually Works (And What's Just Performance)
After that wake-up call, I started paying attention to people I admired—not for their output, but for their judgment. The CEO who always seemed to make the right strategic calls. The creative director whose projects always landed perfectly. The engineer who could see system problems others missed.
They all had something in common: They weren't always accessible. They weren't always responsive. They weren't always "on."
One of them, explained it to me over coffee. "I don't start my day with slack messages anymore," she said. "I start with what I call 'thinking time.' Just me and a notebook, working through the actual problems, not the urgent ones."
I thought she was lucky to have that luxury. Then she showed me her calendar. She wasn't less busy than me. She just protected her thinking time like it was a meeting with her most important client. Because in a way, it was.
So I started experimenting. Small changes at first—checking email in batches in the morning and evening instead of constantly, using my commute for hands-free email management with voice AI so my actual desk time could be for real work, saying no to meetings without clear agendas.
But the biggest change was philosophical. I stopped measuring productivity by how much I did and started measuring it by how much clarity I had.
The Compound Effect of Clear Thinking
When you create space for actual thought, something interesting happens. Decisions that used to take weeks of hemming and hawing suddenly become obvious. Problems that seemed complex reveal themselves as simple once you have time to really look at them.
There's brain science behind this, apparently. Our prefrontal cortex—the part that handles complex decision-making—needs uninterrupted time to work properly. Every interruption, every task switch, every notification resets that process. It's like trying to solve a puzzle while someone keeps scrambling the pieces.
But here's what really convinced me: the downstream effects. When you make better decisions, you create less work for yourself later. That hire you thought through carefully? They don't need constant management. That project you said no to? It's not draining resources six months later. That strategic choice you made with a clear head? It's still the right choice a year later.
Good productivity creates time. Great productivity creates clarity. And clarity creates momentum that lasts.
The Practices That Stuck
I'm not going to pretend I've figured it all out. Some days I still fall into the email vortex or get pulled into unnecessary urgency. But a few practices have genuinely changed how I work and think:
I've learned to batch similar tasks ruthlessly. All my emails happen in one block. All my administrative work happens in another. All my calls get handled in specific windows. This isn't just about efficiency; it's about maintaining mental state. When I'm in "communication mode," I stay there. When I'm in "deep thinking mode," I protect it.
The commute transformation has been unexpected. I used to see driving as dead time, so I'd listen to podcasts or music. Now I use April to handle routine communications through voice commands while I drive. It sounds small, but arriving at work with a clear inbox means I can dive straight into meaningful work instead of starting with triage.
I've also started what I call "decision journaling"—not a diary, just a quick note about significant decisions I make and my reasoning. It takes two minutes but has saved me hours of second-guessing. When I can see my thought process written down, I trust it more.
The Uncomfortable Truth About Being "Too Busy"
There's something we need to be honest about. Being constantly busy, constantly responsive, constantly "productive" in the traditional sense—it's often a way to avoid the harder work of thinking and deciding.
It's easier to answer 50 emails than to think through a strategic problem. It's easier to attend back-to-back meetings than to sit with uncertainty and work through it. It's easier to be busy than to be effective.
I'm not saying this to be harsh. I did this for years. The busy-ness felt like progress. The constant motion felt like momentum. But it wasn't. It was just motion.
Real productivity—the kind that moves things forward, that builds something meaningful, that makes a difference—requires stillness. It requires space. It requires saying no to good things so you can say yes to great things.
What This Actually Looks Like
Yesterday was a good example. I had seventeen emails marked "urgent" when I woke up. Old me would have dove straight in, answered them all before breakfast, felt productive.
Instead, I glanced at them to make sure nothing was actually on fire (it never is), then spent my first two hours working on a strategy document that will shape our next quarter. During my commute, I used voice commands to handle those "urgent" emails. By the time I got to the office, both the strategic work and the urgent communication were done.
But here's the real win: Because I'd spent quality time on the strategy document, I could see that three of those "urgent" requests were actually asking for things that wouldn't align with our new direction. I could say no clearly and kindly, with reasoning that made sense. Six months ago, I would have said yes to all three and regretted it later.
That's the difference. When you're productive in a way that creates mental space, you don't just do things faster. You do better things. You make better choices. You build something that lasts instead of just maintaining what exists.
The Decision Dividend
The best part about all of this isn't the productivity itself. It's what productivity makes possible when it's done right. When your mind isn't cluttered with undone tasks and constant interruptions, you have space for the decisions that actually matter.
You can think strategically instead of just tactically. You can see opportunities instead of just problems. You can make choices based on where you want to go, not just where you are.
Last month, because my mind was clear, I noticed a pattern in customer feedback that everyone else had missed. It led to a product pivot that's already showing results. Six months ago, when I was drowning in busy-work, I would have missed it entirely.
That's the real promise of productivity—not that you'll do more, but that you'll see more clearly. And when you see clearly, you make better decisions. And when you make better decisions, everything else gets easier.
Starting Tomorrow
If you're reading this and feeling that familiar overwhelm—the sense that you're running fast but not moving forward—here's my suggestion: Start with one protected hour tomorrow morning. Just one.No interruptions. Work on something that requires actual thought.
It will feel uncomfortable. You'll feel the pull of your inbox, the anxiety of not responding immediately. Sit with it. Push through it.
Because on the other side of that discomfort is the clarity you've been missing. The decisions you've been postponing. The progress you've been seeking.
Productivity isn't about doing more things. It's about creating the conditions where you can think clearly enough to do the right things. And that makes all the difference.
